Manufacturer of Coffee Bean Dispensers & Distributor of Espresso Machines and Grinders

Terms & Conditions

All sale prices are in US Dollars.

Flat rate shipping only applicable to USA and Canada. International orders will be shipped via DHL, Fedex or UPS and client will need to pay the DIFFERENCE of shipping charges based on a quotation. Our preferable international shipper is DHL as we have a LARGE discount due to our account volumes. All duties, taxes and customs fees related to the import of the merchandise will be the responsibility of the purchaser.

We do not sell any customer data to third parties. For any direct purchases or specialized sales promotions/programs/volume incentives or similar offerings; all terms and conditions are outlined on our personalized quotation and finalized on the bill of sale. Our objective is to maximize customer service and exceed your service expectations.

It is the responsibility of the client / end user to ensure proper installation, maintenance and all purchased products and are approved for usage by their jurisdiction and/or government agencies. This condition applies to all products.

All logos and trade-marks are property of their respective owner(s) and company(s). Some product descriptions and terminology may have been slightly modified for truncation purposes while maintaining respect and integrity.

ABOUT US

Background:

Our senior team has gained a vast amount of coffee industry experience that includes product development for commercial espresso machines, coffee roasters, retail coffee silos and CPG coffee products. Passionate for coffee and relationships, we are poised for growth via implementation of our 4 Guiding Core Values and Principles that cultivates Customer Service Excellence in order to increase loyalty and solve customer related issues. Sustainability and Eco-Friendly are great concerns in our production, therefore almost all of our left over supplies are proudly recycled!

Key Accounts:

We have the experience, capability and networks to service national key accounts for espresso machines, grinders and coffee silos.

Coffee Bean Dispensers:

Market leader of the highest quality coffee bean dispensers.

Espresso Machines:

We also supply traditional commercial espresso machines by BFC and Astoria that features superior design, high quality workmanship and large boilers. Installation, programming and training can be included with every machine sale.


4 Guiding Core Values and Principles:

Leadership:

Always maintain a positive long-term view, focus on quality, be solution-oriented and cultivate value for relationship building.

Knowledge:

Our business model requires us to become experts in the products and services that we provide in order for our customers to gain trust and make informed decisions. Learning is dynamic and not static. Our culture encourages professional development, new businesses processes and adhering to goals.

Action: 

Our mission is to provide the most efficient service while adhering to the highest level of consistency, integrity and reliability while staying true to our culture and objectives. 

Communications:

We will strive to provide succinct valuable information in order to ensure understanding throughout our value chain. Internally, we are to maintain ethical and healthy relationships with all stakeholders. Externally, we are to provide transparency and accuracy in quotations, contracts and after sales customer service.